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Coronavirus delivery details

 

Important Delivery Information - Covid 19 Delays

We are experiencing some delays in our warehouse due to the Coronavirus outbreak which is impacting delivery times. In normal circumstances we expect to have your order with you within 3-5 working days but this timeline has been extended to 8-10 working days from date of order. We sincerely apologise for the delay and understand how anxious you are to receive gardening supplies.

We are processing 3 times the usual number of orders with the same core team of packers. We cannot bring in relief workers as we have a very strict hygiene policy which we cannot compromise.

We sincerely apologise for any inconvenience caused and very much appreciate your patience during this time. We are seeing very few problems with customers receiving their orders so while there is a slight delay 99% of orders are getting through.

Unless 10 working days have elapsed since you placed your order please try to avoid contacting the office for delivery information as answering queries further slows packing. Of course if you have received a damaged item, are missing something or are over the 10 day lead time please feel free to email us at enquiry@quickcrop.ie and we will respond quickly, usually within the hour.

 

All standard Quickcrop deliveries (including all raised beds) only €3.95.

All our deliveries are only €3.95 no matter how many products we deliver anywhere in Ireland. We also deliver to the UK and other European countries, please see our delivery rates below. Our flat delivery rate is an absolute bargain and is far cheaper than any of our competitors, please take this into account when comparing product prices.

Where do we deliver to?
We deliver nationwide to the island of Ireland, the U.K., Austria, Benelux Countries, Czech Republic, Denmark, Finland, France, Germany, Hungary, Italy, Norway, Poland, Portugal, Spain, Slovakia, Slovenia, Sweden and Switzerland. Please see our delivery rates below:

€3.95 - Standard rate for the Island of Ireland.

€12.95 - The United Kingdom (Highlands and Islands may incur a surcharge, please contact us on 353 1524 0884 for details)

€14.95 - Austria, Belguim, The Netherlands, Luxembourg, Denmark, France, Germany, Switzerland.

How long does it take?
Stock permitting we aim to dispatch your goods within 2 working days of receiving your order. The average time taken from order to delivery is 4 - 5 days for Irish and UK orders, and up to 8 working days for other European destinations.

What If I'm not in at time of delivery?
The driver will leave a note with the depot contact number. Delivery can be arranged for the next day or a later date.

I'm ordering several items, do they all arrive at the same time?
All items dispatched at the same time will normally be delivered in one delivery. The exceptions are bulk bags of soil or compost which comes in a separate delivery using a different delivery company.

What if my parcel is damaged or I wish to return the goods I have ordered?
Contact our office on 01 524 0884 and we will arrange collection and refund or replacement of faulty or damaged goods.

If you wish to return goods for any reason other than damaged or faulty items please return the item to us at the following address and we will organise a refund. Goods must be undamaged and in their original packaging. Please take care when parceling returned goods to ensure it reaches us in good condition.

Our returns address is: Quickcrop ltd., Unit 4, Ballymote Industrial Estate, Ballymote, Co.Sligo.

 

If you are unsure about any aspect of our delivery service we're always delighted to take your call in the office on: 01 524 0884