Important Delivery & Stock Information
Please allow 2-3 working days for delivery.
*Preorders for plants will be dispatched within 2 weeks of being ordered.
Standard delivery €4.95 - Our standard delivery rate is €4.95 per order.
Raised bed delivery €5.95 per order.
Bulky Items €9.95 - Some Extra Large items may carry a delivery charge of €9.95. Any items that carry this surcharge will be clearly marked on the product page.
Will there be any extra charges? There will be no customs fees or any extra charges other than what you pay at the checkout
European deliveries outside Ireland
We also deliver to the UK and other European countries, please see our delivery rates below. Our flat delivery rate is an absolute bargain and is far cheaper than any of our competitors, please take this into account when comparing product prices.
Where do we deliver to?
We deliver nationwide to the island of Ireland, the U.K., Austria, Benelux Countries, Czech Republic, Denmark, Finland, France, Germany, Hungary, Italy, Norway, Poland, Portugal, Spain, Slovakia, Slovenia, Sweden and Switzerland. Please see our delivery rates below:
€8.95 - The United Kingdom (Highlands and Islands may incur a surcharge, please contact us at [email protected] for details. Deliveries to Northern Ireland are at the same rate as Rep. of Ireland deliveries). Please not we have a UK business as well dispatching out of York. Just go to www.quickcrop.co.uk to make a purchase on this site
Note: We regret that we are unable to ship certain items to England, Scotland or Wales since the U.K. exited the E.U., these products include soil, compost, live plants and seeds.
€19.95 - Belgium, The Netherlands, Luxembourg, France, Germany.
€29.95 - Rest of Europe
How long does it take?
Stock permitting we aim to dispatch your goods within 2 working days of receiving your order. The average time taken from order to delivery is 2-3 days for Irish orders, 3-5 days for UK orders, and up to 8 working days for other European destinations.
Can I track the parcel myself?
When the order has been dispatched we will provide you with a tracking number for your shipment. You will be able to log on to DPD's or Fastway's website and see where your parcel is. You can, of course, email us on [email protected] should you need any further information.
What If I'm not in at time of delivery?
The driver will leave a note with the depot contact number if you are not in. Delivery can be arranged for the next day or a later date.
I'm ordering several items, do they all arrive at the same time?
All items dispatched at the same time will normally be delivered in one delivery. The exceptions are bulk bags of soil or compost which comes in a separate delivery using a different delivery company.
What if my parcel is damaged or I wish to return the goods I have ordered?
Contact our office at [email protected] and we will arrange collection and refund or replacement of faulty or damaged goods.
If you wish to return goods for any reason other than damaged or faulty items please return the item to us at the following address and we will issue a refund minus the delivery charge. Goods must be undamaged and in their original packaging. Please take care when parceling returned goods to ensure it reaches us in good condition.
Our returns address is: Quickcrop ltd., Unit 4, Ballymote Industrial Estate, Ballymote, Co.Sligo.
If you are unsure about any aspect of our delivery service, feel free to get in touch by emailing us at [email protected]
Emails are monitored from 8am to 4pm, Monday to Friday.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). Damages to goods delivered must be reported within 48 hours of delivery being received and a photo of the damages emailed to [email protected] We will respond within 24 hours with a full resolution. After 48 hours we can not claim for the damage goods against the couriers so this time frame is really important.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.